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Frequently asked questions

We don't like to be left in the dark when we want to make a purchase, and neither should you.
If you have a question for us that isn't down in the list below, please don't hesitate to ask us directly

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What is included in the subscription?

You get all the current modules, as well as all future modules that are added on.
We have no plans to sell each module individually, as we feel that this would hurt our relationship.

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How does the pricing work?

We charge a flat rate of R500 for access to the platform, this includes your first 99 learners on the system.
Thereafter, the price increases by R500 per 50 learners in your school, making the price a maximum of R10 per learner after the first 99 learners, and above 1000 learners, we offer a 20% discount for additional tiers.

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Why should we be used?

We are catering specifically to the school market. This software was originally designed for a school as a side project, however, it then developed further into what it is now and will become in the future, ensuring that multiple schools can benefit from it.

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What if a bug is noticed?

Bugs are a part of software development, and will arise from time to time.
Should you notice any bugs, please do not hesitate to contact us at nat20edu@gmail.com, or with the contact page, and we will get back to you on the bug resolution.

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What happens if I get stuck?

Contact us if you ever get stuck, or see an area that we are lacking. We are always happy to help you out, and will do what we can to teach you how to use the system. We have added in some video tutorials that should also assist you with an issue that you may have.

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How long is the trial period for?

You get a 30-day trial period, thereafter, you will receive an invoice from us to be paid via EFT. You will receive 3 notices, the first will be 7-days before the due date, the second will be on the due date, and the third will be 7-days after you due date, thereafter your account will be blocked.